Privacy Policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, safeguard, and disclose information when you use our website, mobile applications, and related services.

This policy applies to all users of our services, including visitors, registered accounts, and customers. By accessing or using our services, you agree to the practices described in this policy.

In this policy, "Personal Data" means any information relating to an identified or identifiable natural person. "Processing" means any operation performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation, or alteration.

Scope of This Policy

• This policy covers all data processing activities carried out by us as the data controller
• It applies regardless of whether you access our services from a desktop, mobile device, or any other platform
• It does not cover third-party websites or services that you may access through links on our platform
• This policy should be read alongside our Terms of Service and any applicable supplemental policies

We collect information that you provide directly, information collected automatically when you use our services, and information from third-party sources.

Data We Do Not Collect

• We do not collect biometric data such as fingerprints or facial recognition data
• We do not require or store sensitive health information, political opinions, or religious beliefs
• We do not conduct background checks or access your social media accounts without explicit consent
• We do not collect payment card details directly — all transactions are processed through secure third-party payment providers

Every piece of data we collect serves a specific, legitimate purpose. We never use your information in ways that are incompatible with these stated purposes.

Legal Basis for Processing

We process your data only when we have a lawful basis to do so. These include:

• Consent — when you have given clear, affirmative consent for a specific purpose
• Contractual Necessity — when processing is necessary to fulfill our agreement with you
• Legitimate Interest — when we have a genuine business reason that does not override your rights
• Legal Obligation — when required by applicable laws, regulations, or legal proceedings

Cookies are small text files placed on your device that help us provide a better, more personalized experience. We use different types of cookies for different purposes.

We partner with carefully vetted third-party providers to deliver and enhance our services. Each partner is bound by strict data protection requirements.

Our Commitments to You

• All third-party providers are contractually obligated to process data only as instructed by us and in compliance with applicable data protection laws
• We conduct regular assessments of our third-party partners to ensure ongoing compliance with security and privacy standards
• We do not sell, rent, or trade your personal information to any third party for their own marketing purposes
• If a third party merger or acquisition occurs, we will notify you of any changes in data ownership or processing practices

Depending on your location, you may have specific rights regarding your personal data. We are committed to honoring these rights promptly and transparently.

How to Exercise Your Rights

You can submit a request through your account settings, email us directly at support@agilmentor.com, or use the contact form below. We will respond to all legitimate requests within 30 days. In some cases, we may need to verify your identity before processing your request.

• Under GDPR, you have the right to lodge a complaint with your local supervisory authority if you believe your rights have been violated
• Under CCPA, you have the right to know what personal information is collected and to request its deletion
• We do not discriminate against individuals who exercise their privacy rights
• Certain requests may be subject to exemptions as permitted by law, in which case we will explain our reasoning

Protecting children's privacy is a responsibility we take seriously. Our services are not directed at individuals under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we discover that a child under this age has provided us with personal data, we take immediate steps to delete that information from our servers.

• If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately
• We may request verification of age or parental authority before taking action on a child's data
• Our age verification measures include in-app prompts, registration checks, and content labeling
• We comply with the Children's Online Privacy Protection Act (COPPA) and equivalent regulations in other jurisdictions

We review and update this Privacy Policy regularly to reflect changes in our practices, technology, and legal requirements. Below is a record of our recent updates.

How We Notify You

• We will post the updated policy on this page with a revised "Last Updated" date
• For material changes, we will send an email notification to registered users at least 15 days before the changes take effect
• We may also display an in-app banner or notification to draw attention to significant updates
• Continued use of our services after the effective date constitutes acceptance of the revised policy